How to transport

📦 Shipping Information

We offer fast, reliable and local delivery across Europe — fully compliant with EU consumer protection regulations.



🏬 Where we ship from

All orders are shipped from our local warehouses or partner stores within the EU.

  • Automatic shipping from the nearest location

  • Faster delivery and lower environmental impact

  • Full compliance with EU logistics standards and product flow




🚚 Delivery Options

Shipping Method Delivery Time Detailed Information
Standard Shipping 10–15 business days Default, affordable and reliable option

We cooperate with leading logistics service providers such as  DHL, DPD, GLS, Chronopost, PostNL, Magyar Posta and others. The best option is automatically selected based on your location.



⏱ Order Processing and Shipping Time

  • Order Processing : Within 36 hours on business days

  • Shipping Confirmation : Contains tracking number sent via email

  • Estimated Delivery Time : 10 to 15 business days depending on region and shipping method

  • Minor delays may occur during peak demand and holiday periods.




✅ Your Rights as a Consumer

In accordance with EU Directive on Consumer Rights (Directive 2011/83/EU):

  • You have the right to a 60-day cooling-off period without giving a reason

  • All packages include tracking and delivery information

  • In case of loss or damage during transportation, we offer a full refund or free exchange




💬 Need help?

Our customer service team is at your disposal.

📧 Email us at: elma@24hvipservice.com